Thrive Reset embeds wellbeing directly into the contact center agent experience. Each Reset is a science-backed, 60-second break to help agents reduce stress — triggered at the moments when they need it most.
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of call center operators report high or very high stress levels.
turnover rate amongst call center agents, 2x that of the average attrition rate of all other occupations.
average cost of replacing each turned over agent.
Thrive for Intradiem embeds wellbeing directly in the daily support team workflow to meet agents where they are with a science-backed stress intervention based on genuine real time data (not historical or re-forecasted data).
of agents say that having Thrive Reset has made stress more manageable
of agents feel more effective on calls after receiving a Thrive Reset
improvement in average
handle time (AHT)
Thrive Reset completion rate
of agents would rather receive a 60 second Thrive Reset than have that time back
Break the cycle of cumulative stress with hundreds of Resets on themes including
breathing, stretching, gratitude, world exploration, comedy, sports, and more.
Connect with us to request a demo and learn more about how you can bring Thrive for Intradiem to your contact center.
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