Conversations with your team are not what you think they are. Many people have a narrow-minded view of conversations. They believe that conversations are sharing information, giving direction, or persuading people.
Conversations are more than that. They have the power to shape reality.
It is through conversations that we connect and communicate. Neuroscience has discovered that healthy conversations lead to trust, engagement, understanding, and transparency. Where unhealthy conversations can lead to distrust, deceit, avoidance, and betrayal.
Conversations are the backbone of your culture. They affect your bottom line, ability to communicate, and have a direct impact on the health and productivity of your culture.
Before you have conversations about strategy, goal-setting, and project updates, have weekly conversations that lead to increased trust, engagement, and innovation.
Discover What is Possible
Great leaders are intensely curious. Invite your team to explore possibilities. Possibilities not only with their team, but with themselves.
When you have weekly conversations based on exploration you create high trust with your team. They relax and become more receptive, cooperative, and open to share.
On The Same Page
When teams aren’t on the same page it causes miscommunication, uncertainty, and distrust. Lack of understanding in organizations affects the ability of the team to see and validate other’s perspectives.
Invite your team to discuss what it looks like, in your current culture, to have clarity and understanding.
Intent vs Impact
People don’t realize the power of intent.
Numerous organizations have dealt with the repercussions of employee actions or language, that is perceived as offensive. As a result, employees attempt to deflect criticism by claiming it wasn’t their intent.
Intent is both conscious and unconscious, and it affects they way trust is perceived in conversations.
Therefore, start with the end in mind. Being with defining the desired impact.
It’s an important skill to have a nonjudgemental discussion of organizational assumptions and disappointments as part of your team’s problem-solving abilities. This impacts trust by providing insights into narrow misunderstandings and closing reality gaps.
Have your team explore conversations around assumptions by asking:
Celebrate Shared Success
Teams bond together when they create a shared vision of success. The neocortex engages, opening up the brain for trust, and allows team members to feel psychologically safe to create a framework for mutual success.
Have conversations with your leadership team that allows them to pursue shared interests and celebrated shared successes.
Ask your team:
Your leadership team shapes the culture, performance, and future of your organization. Their behavior impacts productivity and success. And while many leadership teams excel at developing winning strategies, they need to engage in conversations that will allow them to navigate human behavior which will lead them, and the entire organization to success.