Community//

What happens when you really listen

Practicing the power of active empathetic listening

An integral part of communication is the need to be felt as heard, understood and even agreed upon with another’s point of view.  The ‘Power of Listening’ can have a transformative power in the difference it makes to the life of those who are sharing or talking about issues.   This increases the engagement quotient and leads to better individual awareness.

But ‘Listening’ takes place only when there is openness, with a non-judgmental attitude. It includes being there for the person with your full attention. This leads to trust and sharing of real emotions and thoughts.  

 Counsellors, therapists, nurses, medical professionals, caregivers use the empathetic listening tool liberally. The speaker here is encouraged to express and repeatedly speak his thoughts and the listener is in total acceptance of the person while being non-judgmental and open. The listener   hears out the speaker, get into the shoes of the speaker and possibly imagine the situation as well. What the listener can possibly use are tools of reflection, repetition and clarification as reciprocation.

In the case of crises intervention where people deal with emotional distress depression or suicide, an air of trust and rapport building with confidentiality are paramount. We believe that offering people the opportunity to be listened to in confidence in a stressful situation and accepted without prejudice can alleviate despair and build emotional health and well-being.  

Problems and causes can be varied and disparate. Causes can vary from person to person but generally these are identified as family problems, chronic illnesses, property disputes and financial needs, marital problems, love affairs, unemployment, peer pressure, low marks in academics, drug abuse/alcoholism, etc.

Organizations such as Befrienders India has been able to reach out to more than 1 lakh people every year who are distressed, depressed and suicidal by offering emotional support to them while maintaining total confidentiality and complete anonymity. Over the past twenty five years lakhs and lakhs of people have reached out to various centres of Befrienders India through personal visits, letters, emails and telephone for seeking help during crises. Our volunteers are trained in many of the techniques as professional counselors, but they neither judge nor tell people what to do. By listening and asking questions, the volunteers help people explore their feelings and work out their own way forward.

If you or anyone you know or care or love are going through a similar situation, please reach out to the founders of Mitram, an organisation following the principles and practices of Befrienders starting soon at Bangalore.

They are putting their next steps together and any enquiries or prospective volunteers interested to contribute their time can reach us at +91 91135 67157 or through email at [email protected]

    The Thrive Global Community welcomes voices from many spheres. We publish pieces written by outside contributors with a wide range of opinions, which don’t necessarily reflect our own. Learn more or join us as a community member!
    Share your comments below. Please read our commenting guidelines before posting. If you have a concern about a comment, report it here.

    You might also like...

    Community//

    Listening Can Be a Habit

    by Phil Bohlender
    Community//

    Everyone’s Talking.

    by Norm Laviolette
    girl on swing
    Community//

    Transform Your Therapy Sessions by Mastering These 6 Listening Skills

    by Bob Barocas

    Sign up for the Thrive Global newsletter

    Will be used in accordance with our privacy policy.

    Thrive Global
    People look for retreats for themselves, in the country, by the coast, or in the hills . . . There is nowhere that a person can find a more peaceful and trouble-free retreat than in his own mind. . . . So constantly give yourself this retreat, and renew yourself.

    - MARCUS AURELIUS

    We use cookies on our site to give you the best experience possible. By continuing to browse the site, you agree to this use. For more information on how we use cookies, see our Privacy Policy.