Ways to Keep the Conversation Productive about the Coronavirus

Therapists and clients agree: be curious, be genuine, and be brave.

The Thrive Global Community welcomes voices from many spheres on our open platform. We publish pieces as written by outside contributors with a wide range of opinions, which don’t necessarily reflect our own. Community stories are not commissioned by our editorial team and must meet our guidelines prior to being published.

With hearing the recent news of local businesses, colleges, and even events shutting down in my town, the mind can wander as to what might be next. In my line of work as a mental health therapist, we’re constantly helping clients navigate through what’s going on in the news—whether national or local. I feel as if it’s a rite of passage when clients are brave and have the openness to talk about politics, religion, and even pandemics such as the coronavirus.

Our team has discussed appropriate protocol regarding precautionary measures we have to take for ourselves and in tandem with better supporting our clients due to the crises that is plaguing every news source. Many of us have attempted to contact our clients over the phones before they even leave their homes to check in with them about how they are doing with what’s going on, and highlighting if they are generally feeling sick that it’s okay to miss today or perform an over the phone session. Just as therapists attempt to highlight the emotional temperature gauge in the room to make sure clients are still there with them, we’re doing the same about the coronavirus, one day at a time.

A helpful tip that’s been keeping the conversation going for not only staff, but for my clients as well, is showing appreciation for everyone’s bravery in coming in every new day. The staff I work with have already shown me they are ready to be in the trenches as we feel we will probably be supporting clients throughout this identified pandemic by keeping our doors open to the public—so I try to thank members of my team for sticking it through this together.

Furthermore, as soon as I get the phone call from the front desk saying my client is here I tend to be more excited than usual. As I pull them back to my office I attempt to show them even more appreciation for coming in today. I’ll say something like, “I appreciate you coming in today, I’m told it hasn’t been easy for a lot of people to travel across town recently.” I’m noticing that many of my clients are eager to talk about their thoughts and feelings of what’s happening and this statement of appreciation seems to be helping. Once they are able to straighten out how they are experiencing the coronavirus, we continue business as usual.

Share your comments below. Please read our commenting guidelines before posting. If you have a concern about a comment, report it here.

You might also like...


Online Therapy in a Time of Quarantine: An Indispensable Tool for Clients and Therapists

by Gina Ross, MFCC
pensive woman in front of the window

5 Ways To Build More Mental And Emotional Strength In The Face Of What We’ve Lost

by Kathy Caprino
Courtesy of ShotPrime Studio / Shutterstock

What a Chinese Massage Therapist Can (and Can’t) Tell You About Your Body

by Mayura Jain

Sign up for the Thrive Global newsletter

Will be used in accordance with our privacy policy.

Thrive Global
People look for retreats for themselves, in the country, by the coast, or in the hills . . . There is nowhere that a person can find a more peaceful and trouble-free retreat than in his own mind. . . . So constantly give yourself this retreat, and renew yourself.


We use cookies on our site to give you the best experience possible. By continuing to browse the site, you agree to this use. For more information on how we use cookies, see our Privacy Policy.