Community//

Tips for Managing Workplace Conflict Remotely

Telecommuting has practically become the norm in the post-COVID world, but while this has arguably made things easier for employers and employees alike, it hasn’t completely eliminated workplace conflict. Granted, it has arguably cut down on it since many workers aren’t sharing the same space anymore, but there will always be the possibility of conflict whenever […]

The Thrive Global Community welcomes voices from many spheres on our open platform. We publish pieces as written by outside contributors with a wide range of opinions, which don’t necessarily reflect our own. Community stories are not commissioned by our editorial team and must meet our guidelines prior to being published.

Telecommuting has practically become the norm in the post-COVID world, but while this has arguably made things easier for employers and employees alike, it hasn’t completely eliminated workplace conflict. Granted, it has arguably cut down on it since many workers aren’t sharing the same space anymore, but there will always be the possibility of conflict whenever people need to work together, even if they don’t technically see each other. To make matters worse, telecommuting may make it less likely that management will be able to notice any conflict among their employees.

Whether you still manage employees on-site at your job or you communicate with them remotely, you will have to contend with workplace conflict. Here is what you can do when it happens with your remote employees.

Reach Out

When you have to manage remote employees, you also need to reach out to them regularly. This not only allows you to address any questions or concerns that they may have, but it gives them the chance to inform you of any conflicts they have with their coworkers. You don’t need to check in with your employees constantly, but a weekly email or phone call will suffice.

If you think there is any conflict among your employees that is affecting their job performance, contact them privately to find out if there is indeed a problem. Don’t be accusatory with your tone though; at this point, you’re simply reaching out and trying to smooth over any issues that might be present. Most of these cases come down to poor communication or a misunderstanding, things that are exacerbated by the communication barriers that telecommuting sometimes creates. Patiently speak to all parties involved in the conflict, and work with them to come to a resolution that benefits everyone.

Set Ground Rules

The best way to avoid workplace conflict within a team is to stop it before it can happen, and the best way to do that is to set some clear ground rules with your team. Your team is likely all in different locations, but they all have important tasks to complete. A set of rules that applies to everyone will ensure that they will all be treated equally, which will keep you all on the same page whether you share office space or not.

Share your comments below. Please read our commenting guidelines before posting. If you have a concern about a comment, report it here.

You might also like...

Community//

The Misconceptions and Benefits of Effectively Managing Remote Employees

by Sandy Slager
Community//

Knock out COVID-19: 9 Tips To Manage Your Remote Startup Team Efficiently

by Maksym Babych
Community//

Causes of stress in remote workplaces and how to deal with them

by Menna Shalaby

Sign up for the Thrive Global newsletter

Will be used in accordance with our privacy policy.

Thrive Global
People look for retreats for themselves, in the country, by the coast, or in the hills . . . There is nowhere that a person can find a more peaceful and trouble-free retreat than in his own mind. . . . So constantly give yourself this retreat, and renew yourself.

- MARCUS AURELIUS

We use cookies on our site to give you the best experience possible. By continuing to browse the site, you agree to this use. For more information on how we use cookies, see our Privacy Policy.