When it comes to business success and growth, leaders may feel that the best course of action is relying on other business professionals, partners, or consultants. However, another option is often more convenient and cost-effective. Cultivating a company culture that encourages open, honest feedback tends to be beneficial for employees, management, and the company itself.
Engaged employees are ideal for businesses. Retaining employees should be a priority when it comes to eliminating unnecessary costs and optimizing business practices; engaged employees are among those who are most likely to stay with a company for a longer period of time, cutting back on HR costs when it comes to replacing them. In a culture of open feedback, employees will feel that their insight is valued, especially when their feedback is actually acted upon. These employees will be more satisfied with the company as well as their own work in their role.
A feedback culture promotes communication from all avenues. Much of the feedback will likely come from employees, so this exchange of information encourages communication between employees and those who operate at a corporate level. Employees are often left out of the loop when it comes to changes that are in progress, and this lack of communication can result in distrust and uncertainty. Alleviating this stress by promoting feedback and delivering with regular communication can boost productivity and build a positive atmosphere.
Encouraging positive and negative feedback shows employees that they should feel comfortable coming to members of the management team about anything; this atmosphere of trust and collaboration promotes overall positivity as individuals are not expected to simply dwell on negativity without any potential for developing a solution.
Naturally, if all the feedback being received is negative, leaders in the company should recognize that changes likely need to be made. With a positive, engaging atmosphere in the workplace, employees will feel more motivated and secure in their positions, so leaders should strive to make their workplace efficient and satisfying.
Feedback is essential for growth, development, and improvement. This is why so many businesses should generally prioritize consumer feedback; likewise, soliciting feedback from employees is also beneficial. With a feedback culture in place, employees will feel more inclined to speak up when they have problems as well as ideas, and given that these employees are bound to be the most affected by larger corporate changes, taking their ideas into consideration can help establish and execute optimized solutions for any problems that arise.
This piece was originally published on KellyHoggan.com