Joining me today is Sophie Chiche, CEO and founder of Shape House, a spa concept focused on helping people increase their wellness; using the ancient tradition of sweating done in the comfort of a modern setting. Five locations in California and four in NY; planning on scaling nationally.
Please share with us the story of how you decided to pursue your transformational business journey.
Every one of my endeavors was born out of a personal story, and a desire to share the good stuff. I’ve lost 200 pounds and in the course of the journey, discovered the importance of sweating. I developed the technology and the protocol at Shape House because it helped me stay on track and I wanted to make it available to others. I was encouraged along the way by people’s responses. They seemed to be getting such value, I was motivated to add locations so that more people could have access.
What top 3 lessons could others learn from your story?
What are the most interesting or unexpected business transformation moments that you experienced in the past 3 years?
Which authors have influenced you the most and that you are grateful for their inspiration and wisdom?
Daniel Meyer: Setting the table, The transforming power of hospitality in business.
He’s a ninja in the customer experience industry. His creativity and level of care are unprecedented. I’ve changed the way we welcome a client at Shape House based on what I learned in the book. His book is required reading for all managers.
What 1 to 3 tips would you give to young entrepreneurs for being successful in business and in life?
Be driven, not ambitious.
Be open to learning.
Is there a particular person who you are grateful towards who helped get you to where you are?
One of my teachers in high school, Stephane, saw value in me, no one (including me) had seen. She encouraged me by holding a vision of my best self, but also strongly discouraged me to continue self-destructive behaviors. She changed my frame of reference; and that never went away.
How do you think Leaders will need to change in 2020 and beyond?
I don’t make a distinction between a leader and a non-leader. I guess I see us all leaders of our own lives. The need is the same: to wake up. To get in touch with what inspires us the most. To stop self-destructive patterns so we can show up fully for our roles. To become conscious so we care for ourselves and each other.
Make sure to connect with @ShapeHouse on insta.