Are you helping your team build trust and increase emotional agility?
All leaders need a GAME plan to build sustainable tribal agility. But you don’t need to reinvent the wheel. I’ll provide a template in a moment!
What Is a GAME Plan?
A Cultural GAME Plan provides cultural rituals so a person knows how to stay in the tribe (be safe and belong) and gain status (matter) in each of these four key areas. It not only establishes trust at the cultural level, but it also supports a fulfilling work experience, which will yield the happiest and most committed, productive, loyal, long-term, constantly evolving emotionally agile team members.
You deserve this. So do they.
GAME stands for the following:
Your GAME Plan Recipe
1. Do an SBM Index survey to find what your tribe needs.
2. Create your GAME Plan based on your SBM Index findings. Your Cultural GAME Plan needs to encompass safety, belonging, and mattering throughout the entire employee experience (EX), which means you’ll want to include recruiting and onboarding, performance motivation, and ongoing talent optimization. This is how so many of my clients earn Best Places to Work awards—which make a huge difference in recruiting, retention, performance, and employee happiness overall.
What you include in your plan will be customized to your needs, but here are some examples of how to increase SBM through specific structures, tools, and rituals for growth, appreciation, measurement, and engagement. Note how each part of the plan maps to SBM Index results (S for safety, B for belonging, and M for mattering):
Growth: How are you helping your team aspire to greater knowledge and capabilities?
Appreciation: How are you helping your team feel appreciated and valued?
Measurement: How are you ensuring that your team performs and understands your expectations?
Engagement: How are you helping keep everyone’s heart and mind focused on how much they love your organization?
3. Implement your GAME Plan on a monthly basis. After the initial programs have been in place for six to nine months, complete a new SBM Index to assess results. A GAME Plan will span many months or even years as an organization rolls out relevant programs.
The table below shows the first month’s programs for a client’s GAME Plan based on their SBM Index results.
Note that what the organization craved most overall was belonging, so we put cultural rituals in place first to create connection and tribe. In the following months we would address safety and mattering as the experience of belonging was strengthened. In addition to the initial programs, we coached the investments leader to bring more safety to his team.
4. As you continue to implement your plan, you’ll enjoy increasing amounts of the benefits our clients love:
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