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10 Tips For Serving, Supporting And Managing Remote Employees Through The Pandemic

If managing or connecting with remote employees is a challenge, these 10 remote employee tips will help you build morale, boost productivity and loyalty. Managing remote employees or connecting with remote employees can be a challenge at the best of times. The coronavirus pandemic and ensuring lockdowns have taken the remote work revolution from a […]

remote worker

If managing or connecting with remote employees is a challenge, these 10 remote employee tips will help you build morale, boost productivity and loyalty.

Managing remote employees or connecting with remote employees can be a challenge at the best of times. The coronavirus pandemic and ensuring lockdowns have taken the remote work revolution from a mere spark to a roaring fire.

As a result, many organizations, faced with the prospect of letting their employees work remotely are facing challenges in supporting and connecting with their remote workers through this challenging time.

Would you like to learn how to motivate remote employees and how to manage remote employees during the pandemic?

In this article, we list 10 ways you can serve, support and keep in touch with your remote employees in a way that builds morale and boosts productivity and loyalty.

Hold regular virtual meetings

Many remote workers miss the regular interaction and face time they get with colleagues in an office setting.

Virtual meetings are one of the best ways of connecting with remote employees. They also help to alleviate some of the loneliness and isolation that comes with remote life.

While virtual conferencing apps like Zoom are facing a backlash for security flaws, a number of Zoom alternatives like Skype, Google Hangouts Meet and Microsoft Teams are becoming more popular.

Each of these applications come with their own benefits and disadvantages, so you need to assess which one works best for your organisation before you decide to adopt one or more virtual meeting solutions.

Send them a text message

Another excellent way of connecting with remote employees is text messaging. You can send a text alert using an SMS marketing service or create a WhatsApp Business Group for your organisation.

There are many benefits of using SMS marketing to keep in touch with your remote employees. It is cost-effective, mobile-friendly, instant, and gives your employees a way to engage with you.

According to JookSMS, 75% of millennials prefer SMS alerts and most text messages are read in the first 3 minutes. SMS marketing also has a 98% open rate which is much higher than email’s 20% open rate.

Here are some ways you can use text messaging to keep in touch with remote employees:

  • Send them a good morning message daily to wish them a great day
  • Check-in with employees and let them know you care
  • Send an SMS alert for announcements related to the company
  • Send COVID-19 updates to help them ensure their health and safety
  • Send links to join virtual meetings and video conferences
  • Send them surveys to ask what issues they need help with

Organise virtual coffee breaks

With coworking spaces and coffee shops downing their shutters as a result of the lockdowns, many remote employees are missing the bonhomie of meeting their work colleagues while enjoying their morning cuppa.

Organizing virtual coffee breaks is one of the fun activities for remote employees you can use to bring back the fun of the coffee break into your virtual team environment.

According to PeopleMatters, a virtual coffee break is a video call that the team members of an organization use to take breaks and socialize like they would at the water cooler. CEO of GitLab, Sid Sijbrandij, writes that virtual coffee breaks encourage remote workers to interact like they would in an office.

Some virtual reality (VR) tools will allow you to create a virtual coffee shop environment as well as other virtual co-working spaces with thousands of other remote workers all around the world to make the experience more immersive and real for your remote employees.

Share a virtual tour of your office space

Create a virtual tour of your office space using a Google Street View Virtual Tour and give your remote team and new remote employees an immersive experience of your headquarters.

These useful tips from Lifehacker explain how to create and publish virtual reality tours with Google Street View panoramas. With Google Tour Creator you can add your own images from 360 cameras and annotate the tour with details and facts.

Offer online therapy or counselling services

The coronavirus pandemic and lockdown has triggered anxiety, depression and grief in many vulnerable people and also in those who had no prior history of mental health issues.

You can help your remote employees preserve their mental health and deal with life transitions, anxiety and depression by offering online therapy or counselling services to help them calm their fears and find coping strategies.

After all, their emotional well-being and mental health should be as important, if not more, than their physical health.

Organise a virtual retreat

If you can’t take your employees on an offsite, organize a virtual retreat. This is one of the best remote employee engagement ideas you can use to help your remote team boost their mental health and well-being.

According to Liberationist, a well-designed and facilitated virtual team offsite can help teams achieve a lot through a regular cadence of individual and group exercises, team discussions, and action planning.

With the aid of laptops and a handful of online collaboration tools, a virtual team offsite allows teams to ‘get together’ to reflect on past performance, identify areas for development, and experiment with new tools and ways of working.

In addition, the time usually spent in commuting or in non-essential meetings can now be used for team development.  You can even include virtual team yoga and mindfulness meditation sessions in your virtual retreat.

Organise team-building games and activities

Another way to motivate remote employees is to organize team-building activities and team-building games for remote workers. According to Connecteam, team-building games for remote employees are important because they help remote teams engage in regular team socializing.

Team-building games will help your remote employees build a genuine human connection with each other, build trust and inclusion, allow them to have an impact on company culture and make them feel valued and like equal members of the company.

Besides team-building games to play with remote employees, you can also organize a number of virtual team-building activities and exercises to help you build a closely-knit and successful remote team.

Keep the conversation light and fun

When you work remotely, it helps to build camaraderie and fun by keeping the conversation light and sharing a good laugh every day.

According to this article in the HuffingtonPost, serial entrepreneur, Kristopher Jones recommends letting team members post internet memes and funny pictures on email threads and Slack channels to create a light-hearted environment.

Offer to reskill employees who can’t work remotely

If you have employees who don’t have the skills to work remotely, don’t leave them high and dry. Sponsor a scholarship for distance learning courses to help them acquire new skills so they can stay on your remote team.

For employees that you cannot find a role for and have to let go, offer to pay for a work-from-home course, so they can find a work-from-home job that they’re better suited for.

Go above and beyond to show you care

Looking for some remote employees recognition ideas to boost their morale during the lockdowns?

If you want to foster loyalty and gratitude in your remote employees during the lockdown, here are some thoughtful remote employees appreciation ideas to go above and beyond to show you care.

Many of your employees may find it difficult to go grocery shopping, especially if they live with older people at risk or are in a containment zone. Here are some remote employees gift ideas you can use to support your team:

  • Offer to ship them groceries, medicines, essential items or home office essentials that they’re having trouble getting hold of.
  • Work with online retailers to send your employees gift certificates or discount coupons to purchase groceries and essential items online.
  • You can support remote employees working at home with little kids who can’t go to school, by paying for a homeschooling program.
  • Alternatively, you can get them a subscription to an educational website for kids, so they can keep their kids occupied and get their work done.

I hope these 10 morale boosters for remote employees will help your organisation serve, support and keep in touch with your remote workers.

Use these remote employees tips to demonstrate your commitment by putting the well-being of your remote employees at the top of your priority list at this difficult time.

This article was first published on Naaree.com

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