Five tips to optimize collision workshop operation

Vehicle passed from the time it was considered as a property representing a symbol of social status,...

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Vehicle passed from the time it was considered as a property representing a symbol of social status, become part of many mobility solutions worldwide, today considered by many as part of the identity of the human being and in this in this sense, the genuine and authentic experiences that arise around it become indispensable.

Perhaps for many it is difficult to understand the new needs of the client, and even more so, to satisfy them with the activities that take place daily in the workshop, however, we can make an analysis of the environment and understand that, with some variations in the traditional, they can generate totally successful services; for example, the change in the individual passenger transport service supported by technological platforms, which provide the customer with new experiences and expectations regarding their mobility.

Challenging and almost impossible to generate a comprehensive solution for the workshop in some lines of this article, even more so when the service is predominantly marked of each organization. However, today we share 5 Tips collision repair Richmond Hill, without a doubt, contributes to the long-awaited experience that the workshop wishes to deliver to the client, achieved only with a conscientious and strategic process, which is not usually reduced to partial solutions or activities promotional of the workshop.

Damage assessment: get it right the first time

Its result is directly related to economic aspects, since, from the accuracy of this, the productivity indices, time the vehicle stays in the workshop, use of the productive capacity and sometimes the cost of the service are derived in part.

The challenge lies in the fact that the operations and spare parts required to carry out the repair process of a damaged vehicle must be determined with a high level of certainty, and to achieve this involves following an appropriate and standardized methodology that allows to identify the level of all damages, avoiding omitting operations and spare parts that cause work not contemplated or in the worst case, starting the whole process all over again, an operation that is reduced in the phrase “do it correctly the first time” – Philip Bayard Crosby.

Prioritize operations in the workshop

Considering the general availability of the operational areas such as bodywork, painting, electro mechanics and the occupation of the equipment so as not to generate bottlenecks in the process, is part of the success factors to structure and execute the workshop production, understanding the availability of resources in the different phases of the process (technicians, equipment, spare parts, etc.).

Tracking supplies and spare parts

A fundamental task in the normal flow of repair and workshop scheduling, the correct supply of parts depends on the repair scheduling being executed to the extent. Without differences in the types of damage to be repaired and whether the workshop is self-sufficient or not, this is one of the tasks over which there is not a high level of control, especially in the validation of the correspondence of parts, since the rigor In the supervision, it focuses on the relevant parts or those related to the first stages of the repair, leaving aside those that become fundamental in the assembly and finishing of the already repaired vehicle.

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