Jeanne Bliss

CCO Pioneer, Keynote Speaker, Best Selling Author and Consultant

https://www.linkedin.com/in/jeannebliss/
Jeanne Bliss is the Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association. She is one of the foremost experts on customer-centric leadership and the role of the Chief Customer Officer. A consultant and thought leader, Jeanne Bliss guides C-Suite and Chief Customer Officer clients around the world toward earning the right to business growth and prosperity, by improving customers’ lives. Jeanne is also the author of the groundbreaking book, “Chief Customer Officer” (Jossey-Bass, 2006) as well as the best-seller “I Love You More than My Dog: Five Decisions that Drive Extreme Customer Loyalty in Good Times and Bad,” (Portfolio, 2001), “Chief Customer Officer 2.0” (Wiley, 2015) and her forthcoming book, "Would You Do That To Your Mother?"
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How to Effectively Capture the Power of Customer Experience ROI

by Jeanne Bliss
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5 Companies That Are Changing The Way Businesses Relate To Customers

by Jeanne Bliss
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The Secret to Attracting and Keeping Valued Customers

by Jeanne Bliss
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Optimize Your Company’s Business Strategy With Customers In Mind

by Jeanne Bliss
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Inspire a Customer Service Mentality In Your Organization

by Jeanne Bliss
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The “Make Mom Proud” Standard for How to Treat Your Customers

by Jeanne Bliss

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