Mark Samuel is the Founder & CEO of IMPAQ, and author of “B STATE: A New Roadmap for Bold Leadership, Brave Culture, and Breakthrough Results,” “Creating the Accountable Organization” and the award-winning “Making Yourself Indispensable: The Power of Personal Accountability.” For the past 30 years, Mark has guided organizations around the globe to higher levels of long-term, sustainable success. He is frequently called upon by companies to address leaders in solving the challenges of culture change, performance improvement, leadership development and effectively managed teamwork. Mark has inspired positive, profitable, sustainable improvement in companies worldwide, including Michelin, Chevron Corporation, American Express, Genentech, Baxter Pharmaceuticals, Nissan, Hewlett-Packard, Universal Studios, Pacific Bell, The Royal Bank of Canada, PDVSA of Venezuela and UC-Berkeley. Mark holds a Bachelors Degree in Social Science; a Masters Degree in Management, with a special emphasis in Organizational Development, both from UC Irvine. Additionally, he holds a Masters Degree in Applied Psychology from the University of Santa Monica.